Frequently Asked Questions

Basic Questions

  • What is OfferShoppers?

    OfferShoppers is a website that gives WordPress themes and plugins, PHP-scripts, JavaScript, and HTML-templates for a lesser price than developers. Our mission is to give all users with access to premium items at reasonable prices. All items that can be used on an infinite number of websites (domains). 

  • What is GPL?

    WordPress is provided under the GNU General Public License(GPL) as open-source software. 

    It was created by forking another GPL-licensed project; almost all the top plugins, themes, add-on, and extension developers follow GPL. 

    Like WordPress, OfferShoppers offers files that are completely GNU GPL licenced.  

  • Are these real products that can be downloaded legally?

    Yes, 100%. We have active subscriptions to the developers of all of the themes, plugins, add-ons, and WooCommerce extensions that are shown on our website. 

    We get their original direct files and give them to you under a GPL licence. 

    All of the themes and plugins in our repository are 100% open source and 100% legal. They are licenced under the GNU GPL.  

  • Why the prices are so low?

    All plugins and themes made for WordPress by third-party developers must adhere to the GPL/GNU licence. Because of the GPL licence, all WordPress scripts and their derivatives must be available for free (Including all plugins and Themes). Because we buy everything directly from the creators and resell it to the public, we can offer pricing for official things that are exceptionally inexpensive. Full access is available for a one-time fee; there are no recurring charges. If purchased from OfferShoppers, Original Author Support is not included.   

  • Why should I buy the products from your website?

    Lowest price 

    Original files that are free of malware, viruses, and advertisements. 

    Each product is compatible with an infinite number of websites (domains) (unlimited license). 

    Direct links are provided for all products. 

    We continuously update and add new products that are hard to find anywhere else!  

  • How many websites can I use the themes or plugins?

    As many as you like. According to WordPress’s GPL licencing guidelines, File may be used on as many websites as you choose.  

  • Are themes and plugins original?

    The files offered on this website are 100% original. None of the files have been altered and none contain malware.  

  • How to make a purchase?

    Register on this page My Account in order to make purchases on our website. After logging in, you will be able to order products from the basket and pay using one of the supported payment methods.  

  • Can I get a refund?

    No. Sorry, we'll have to be a little harsh on this one. Because of the nature of digital material, there is no way to 'return' a plugin or theme once you have downloaded it. As a result, any payments made to OfferShoppers are non-refundable, and any request or dispute will be denied without further contact. However, if the product you got from the website was completely unusable, a refund will be granted. Though we strive to provide you with 24 hour access to our website, but sometimes services can be down, which may little bit delay the refund process.  

  • Where can I find a copy of the terms and conditions?

    You can read the terms and conditions on this page   

Product Updates and Download

  • Where can I find out about my orders and Plugin or Theme download links?

    On your My Account page, you can find everything you need to know.  

  • Are there limits on how many downloads I can do?

    There is no limit. You can Download all your purchase items unlimited times within the offered period.  

  • Can I ask for the new version of outdated plugins and themes?

    Yes, you can submit us your request from product page and we are pleased to update for you as soon as possible.  

  • Will the recently purchased product be automatically updated?

    If you need to update the product, you must download it from our website and do the update by manually. You must buy the product directly from the developer if you want automatic updates.  

  • How do I install or upgrade a plugin?

    Download the latest .zip file for the plugin From Or Website. 

    Log into your WordPress website. 

    Go to “Plugins” > “Add New.” 

    Click the “Upload Plugin” button at the top of the page. 

    Select the .zip file with the updated version of the plugin. 

    Click the “Install Now” button. 

    Click on “Replace Current With Uploaded” Button.  

  • How do I install or upgrade a Theme?

    Download the latest .zip file for the plugin From Or Website. 

    Log into your WordPress website. 

    Go to “Theme” > “Add New.” 

    Click the “Upload Plugin” button at the top of the page. 

    Select the .zip file with the updated version of the plugin. 

    Click the “Install Now” button. 

    Click on “Replace Current With Uploaded” Button.  

  • Where can I find a list of the newest update log?

    On the page changelog, you can see a list of the most recent Update list.  

  • How do I resolve the “style.css missing” problem while uploading themes?

    When attempting to upload or activate a theme, a "Broken theme and/or stylesheets missing" error message is frequently displayed by users who are new to installing WordPress themes. This is due to the fact that the theme download package on ThemeForest adds additional files to the theme such as documentation, licencing, and so on. 

    Simply unzip the theme package you downloaded from OfferShoppers and upload the file that is included to resolve this (with the file being the name of the theme).  

License and Others

  • Can these plugins and themes be used on client websites?

    You can install and use Plugins and Themes on your own or client websites because they are 100% GPL licenced.  

  • Do you provide technical support?

    Essentially No. However, we offer basic assistance for installing plugins and themes. The product must be purchased directly from the creator (a link is provided on the product page) if you need technical help for a theme or plugin, or you must hire a freelancer to check it out for you. Alternately, you might pay us to assist you. We are able to provide the items at a lower price since we do not provide assistance.  

  • An item I downloaded is requesting a licence activation code or a Premium upgrade. What should I do?

    Ignore it. These are included by developers so that the plugin or theme may automatically update or so that you can register for support. The item will function normally even if nothing is typed into the box. When updates become available on our site, we recommend manually upgrading your theme/plugins.  

  • Do OfferShoppers Provide License Keys?

    We cannot and will not provide, lease, release, or resell licence keys. All of the products on this website are licenced under the GNU GPL. You don't need any licencing keys to use them in as many projects as you like. To receive automatic updates or assistance from their authors, these plugins and themes just require licence keys.  

  • How do I close the warnings regarding license activation and updates?

    Please ignore these warning. Developers request registration with you so that plugins and themes are automatically updated. These warnings do not impede the functionality of plugins and themes. 

    You may dismiss that alert through a plugin which is available in WordPress Plugin Store.  

  • What guarantees are there that the products on the website do not contain harmful code, viruses, or ads?

    We provide software with an open source licence. You may verify by yourself that every product acquired from our website was obtained straight from the developer and does not include harmful code, viruses, or advertisements.  

  • I cannot import assets from the library.

    You cannot import assets, templates, and other importable items listed in a plugin because they require API access to connect to the plugin's server (Execpt Elementor Pro). GPL grants you permission to utilise the static plugin. However, we attempt to include these templates as separate products, for ex. Download the json file from Divi Templates and import it back into the plugin.  

  • Will the products continue to function after the plan’s expiry of the period?

    Yes! All the plugins and themes you've downloaded are yours to keep forever and will continue to function even if your plan is cancelled.  

quick FAQ

  • Is Offer Shoppers safe to use?

    100%. All of the products you download are directly from your favourite developer, with no exclusions.  

  • Do you provide a free trial?

    Yes, of course we do. We're sure you'll enjoy using our service, so the first week is on us. Get your trial membership from here.  

  • Help! I can’t find my favourite WP theme or plugin?!

    No worries! OfferShoppers has everything you need. Just vote for it in the section for requests, and I'll try to get it for you as soon as I can.  

  • Do you sell anything besides WordPress?

    No. This is an exclusive WordPress community run by experienced WordPress users who have devoted their life to the platform, and we have no plans to change that anytime soon.  

  • Can I cancel my subscription at any time?

    Of course. You may manage your subscription options from the dashboard page of your account. Please submit a support ticket if you have any queries. 

    Don't waste money for support that you'll never use. Get the plugin or theme from us and keep the money in your pocket!